Terms & Conditions

Effective Date: 12/15/2025

These Terms & Conditions (“Terms”) govern your access to and use of the website https://autospabuffalo.com (the “Website”) and the services provided by Buffalo AutoSpa LLC (“Buffalo AutoSpa,” “we,” “us,” or “our”).

By accessing the Website, booking services, purchasing gift cards, or otherwise engaging with Buffalo AutoSpa, you agree to be bound by these Terms. If you disagree, do not use the Website or our services.

1. Company Information

Legal Entity: Buffalo AutoSpa LLC
Jurisdiction: Erie County, New York, United States

Business Address:
8870 Sheridan Dr
Clarence, NY 14031
United States

Contact Email: info@autospabuffalo.com

2. Eligibility & Authority

To book services or use the Website, you must:

  • Be at least 18 years of age

  • Have legal ownership of, or legal authority over, the vehicle presented for service

By booking a service, you represent and warrant that you meet these requirements and are authorized to approve services on the vehicle.

3. Services Provided

Buffalo AutoSpa provides professional automotive appearance and protection services, which may include, but are not limited to:

  • Mobile auto detailing

  • Interior and exterior detailing

  • Ceramic coatings

  • Paint protection film (PPF)

  • Window tinting

  • Other related automotive services

All services are performed exclusively by Buffalo AutoSpa employees, who are trained and certified to perform the applicable services.

Service descriptions, inclusions, exclusions, pricing, and any applicable guarantees are detailed on individual service pages of the Website and are incorporated into these Terms by reference.

4. Mobile Services vs. In-House Services

Some services are provided at customer-designated locations (“Mobile Services”), while others are provided at our facility (“In-House Services”).

Mobile Services

For Mobile Services, you agree to:

  • Provide a safe, legal, and accessible work environment

  • Ensure sufficient space, lighting, and access to the vehicle

  • Comply with local regulations (parking, noise, access)

Buffalo AutoSpa reserves the right to refuse, pause, or reschedule services if conditions are unsafe, unlawful, or materially interfere with service quality.

5. Bookings, Payments & Third-Party Processing

All bookings, payments, and gift card purchases are processed through Square, a third-party payment and booking platform.

Buffalo AutoSpa:

  • Does not process or store payment card information

  • Is not responsible for Square system errors, outages, failed transactions, or processing delays

By completing a booking or purchase, you also agree to Square’s applicable terms and policies, which operate independently of these Terms.

6. Cancellations, Rescheduling & No-Shows

  • Cancellations are permitted up to 24 hours prior to the scheduled service time.

  • Cancellations made after this window may be subject to charges.

  • No-shows are charged 100% of the service price.

Buffalo AutoSpa reserves the right to update cancellation and no-show policies. Any updates will apply prospectively and be reflected on the Website.

7. Vehicle Condition & Risk Acknowledgment

By booking services, you acknowledge and agree that:

  • Vehicles may have pre-existing damage, defects, wear, or material degradation that are not visible prior to service.

  • Buffalo AutoSpa is not responsible for pre-existing damage, including but not limited to:

    • Scratches, chips, dents, rust

    • Weak or failing clear coat

    • Fragile trim, glass, or interior materials

    • Aftermarket modifications or prior repairs

  • Heavily soiled, neglected, or damaged vehicles may not achieve “like-new” results.

  • Certain services involve inherent risk, particularly on older vehicles or vehicles with prior repainting or bodywork.

You authorize Buffalo AutoSpa to perform services with reasonable professional care while acknowledging these risks.

8. Service Guarantees

Any guarantees offered by Buffalo AutoSpa are:

  • Service-specific

  • Clearly described on the applicable service pages of the Website

No guarantees are implied beyond those expressly stated. Results may vary based on vehicle condition, maintenance, usage, and environmental exposure.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Buffalo AutoSpa shall not be liable for indirect, incidental, consequential, special, or punitive damages.

  • Total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

  • Buffalo AutoSpa is not liable for delays or service failures caused by circumstances beyond reasonable control, including weather, equipment failure, or third-party platform issues.

10. Indemnification

You agree to indemnify and hold harmless Buffalo AutoSpa LLC, its owners, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from:

  • Your breach of these Terms

  • Misrepresentation regarding vehicle condition or authority

  • Third-party claims related to services performed at your request or location

11. Intellectual Property

All Website content, branding, logos, images, text, and materials are the exclusive property of Buffalo AutoSpa LLC and may not be copied, reproduced, or used for commercial purposes without prior written consent.

12. Privacy Policy

A separate Privacy Policy (including cookies and tracking technologies) will be published and incorporated by reference into these Terms. Continued use of the Website constitutes acceptance of the Privacy Policy once available.

13. Modifications to Terms

Buffalo AutoSpa reserves the right to update or modify these Terms at any time. Updated Terms will be posted on the Website and become effective upon posting. Continued use of the Website or services constitutes acceptance of the revised Terms.

14. Governing Law & Venue

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Erie County, New York.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

For questions regarding these Terms, contact:

📧 info@autospabuffalo.com